{"id":11680,"date":"2022-02-11T12:57:54","date_gmt":"2022-02-11T11:57:54","guid":{"rendered":"https:\/\/www.villes-internet.net\/site\/?p=11680"},"modified":"2022-03-18T14:42:03","modified_gmt":"2022-03-18T13:42:03","slug":"services-publics-numeriques-locaux-pas-de-dematerialisation-sans-mediation","status":"publish","type":"post","link":"https:\/\/www.villes-internet.net\/site\/services-publics-numeriques-locaux-pas-de-dematerialisation-sans-mediation\/","title":{"rendered":"Services publics num\u00e9riques locaux : pas de d\u00e9mat\u00e9rialisation sans m\u00e9diation"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Veux-t-on forcer les citoyennes et citoyens \u00e0 utiliser des services publics d\u00e9mat\u00e9rialis\u00e9s ? Le \u201cvouloir\u201d doit \u00eatre entendu. Ainsi s&rsquo;est ouvert le d\u00e9bat qui s&rsquo;est tenu dans le cadre de la 23e c\u00e9r\u00e9monie de remise du Label National Territoires, Villes et Villages Internet.<\/span><\/p>\n<p><b>L\u2019alternative humaine doit \u00eatre syst\u00e9matiquement mise en place<\/b><span style=\"font-weight: 400;\">. De jeunes adultes sont en difficult\u00e9 lorsqu\u2019il s\u2019agit de mener des d\u00e9marches administratives d\u00e9mat\u00e9rialis\u00e9es. Il s\u2019agit de penser \u201cl\u2019aller vers\u201d, accompagner la prise en main du num\u00e9rique.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Le d\u00e9fi de notre soci\u00e9t\u00e9 est la m\u00e9diation. Elle doit d\u00e9passer les outils pour aborder les usages. Les trains du num\u00e9rique avancent, il ne s\u2019agit plus d\u2019un choix. Mais tant qu\u2019il y aura des zones blanches, trop de Fran\u00e7ais et Fran\u00e7aises resteront sur le quai.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La m\u00e9diation ne se limite pas aux conseiller\u00b7es num\u00e9riques, dont la formation et la p\u00e9rennisation sont en d\u00e9bat. <\/span><b>Les conseiller\u00b7es num\u00e9riques sont en r\u00e9alit\u00e9 tous les agents d\u2019accueil qui travaillent dans les services publics locaux.<\/b><span style=\"font-weight: 400;\"> Le premier maillon du service public est la mairie, y compris &#8211; et principalement &#8211; dans les territoires ruraux. Les m\u00e9tiers \u00e9voluent, la d\u00e9mat\u00e9rialisation am\u00e8ne une autre fa\u00e7on de travailler. La m\u00e9diation a vocation \u00e0 \u00eatre une fonction transversale de l\u2019ensemble des agents.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Le num\u00e9rique n\u2019est qu\u2019un outil au service du projet global. Les \u00e9lu\u00b7es sont loin d\u2019avoir un regard b\u00e9at face \u00e0 cet outil. L\u2019important est de savoir o\u00f9 l\u2019on emm\u00e8ne les citoyen\u00b7nes en maintenant le lien humain et en faisant soci\u00e9t\u00e9.\u00a0<\/span><\/p>\n<p><strong>Les intervenant\u00b7es :<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Patrick MOLINOZ, vice-pr\u00e9sident de l\u2019AMF, maire de\u00a0 V\u00e9narey-l\u00e8s-Laumes (21), 5e vice-pr\u00e9sident de la r\u00e9gion Bourgogne-Franche-Comt\u00e9 en charge des transitions num\u00e9riques et de l\u2019innovation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anne-Claire BOUX, adjointe \u00e0 la maire de Paris en charge de la politique de la ville et\u00a0 tr\u00e9sori\u00e8re de Ville &amp; Banlieue<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jean-Michel MORER, maire de Trilport (77), r\u00e9f\u00e9rent num\u00e9rique de l\u2019association des Petites Villes de France (APVF)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jean-Paul CARTERET, maire de Lavoncourt (70), vice pr\u00e9sident de l\u2019AMRF, pr\u00e9sident de l\u2019AMRF Haute-Sa\u00f4ne<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mathieu VIDAL, g\u00e9ographe, adjoint au maire d\u2019Albi, pr\u00e9sident de Villes Internet<\/span><\/p>\n<p>&nbsp;<br \/>\n<iframe loading=\"lazy\" width=\"674\" height=\"430\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/rZkmDgeWOoc\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Veux-t-on forcer les citoyennes et citoyens \u00e0 utiliser des services publics d\u00e9mat\u00e9rialis\u00e9s ? Le \u201cvouloir\u201d doit \u00eatre entendu. Ainsi s&rsquo;est ouvert le d\u00e9bat qui s&rsquo;est tenu dans le cadre de la 23e c\u00e9r\u00e9monie de remise du Label National Territoires, Villes et Villages Internet. L\u2019alternative humaine doit \u00eatre syst\u00e9matiquement mise en place. De jeunes adultes sont [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":11685,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[94,91,166,85],"tags":[],"class_list":["post-11680","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation","category-mediation","category-label-2022","category-services-publics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Services publics num\u00e9riques locaux : pas de d\u00e9mat\u00e9rialisation sans m\u00e9diation<\/title>\n<meta name=\"description\" content=\"Veux-t-on forcer les citoyennes et citoyens \u00e0 utiliser des services publics d\u00e9mat\u00e9rialis\u00e9s ? Le \u201cvouloir\u201d doit \u00eatre entendu. Ainsi s&#039;est ouvert le d\u00e9bat\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.villes-internet.net\/site\/services-publics-numeriques-locaux-pas-de-dematerialisation-sans-mediation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Services publics num\u00e9riques locaux : pas de d\u00e9mat\u00e9rialisation sans m\u00e9diation\" \/>\n<meta property=\"og:description\" content=\"Veux-t-on forcer les citoyennes et citoyens \u00e0 utiliser des services publics d\u00e9mat\u00e9rialis\u00e9s ? Le \u201cvouloir\u201d doit \u00eatre entendu. Ainsi s&#039;est ouvert le d\u00e9bat\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.villes-internet.net\/site\/services-publics-numeriques-locaux-pas-de-dematerialisation-sans-mediation\/\" \/>\n<meta property=\"og:site_name\" content=\"Villes internet\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/villes.internet\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-11T11:57:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-18T13:42:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.villes-internet.net\/site\/wp-content\/uploads\/2022\/02\/Sans-titre-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1365\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Anna M\u00e9lin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@anna_melin\" \/>\n<meta name=\"twitter:site\" content=\"@Villes_Internet\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anna M\u00e9lin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Services publics num\u00e9riques locaux : pas de d\u00e9mat\u00e9rialisation sans m\u00e9diation","description":"Veux-t-on forcer les citoyennes et citoyens \u00e0 utiliser des services publics d\u00e9mat\u00e9rialis\u00e9s ? 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